Can I create a profile from my tablet or Smartphone?
Profiles should be created from a computer. If you do not have access to a desk or laptop computer you can visit the Christopher Lake Library in the District of Lakeland building and use their computers. Staff are available to help you.
Does each person in my home need to create a profile?
No, only one profile is needed per household. The CodeRED system accommodates multiple phone numbers and email addresses in each profile.
I forgot my CodeRED password, how can I retrieve it?
If you created a 'managed account' and requested email notifications you can login and request a new password. If you did not request email notifications and you did not provide an email address for password recovery, call us at 306.982.2010. We will have your account deleted and you can re-register.
How many email addresses can I register with CodeRED?
You can enter as many email addresses as you want.
How many phone numbers can I register with CodeRED?
You can register up to 4 phone numbers on one profile.
Why is my profile page showing 'states' and 'zip codes' instead of 'provinces' and 'postal codes'?
The location of the address you have 'pinned' on the map is not within the boundary of Lakeland. Check the placement of your 'pin'. Call the District Office at 306.982.2010 if you are still having trouble.
What do I do if I change one of my phone numbers?
If you created a managed account, you can log on to CodeRED on the District's website (http://www.lakeland521.ca/) and update your profile.
What do I do if I move from Lakeland?
Phone the District office at 306.982.2010 and tell us so we can delete your account.
What do I do if I receive a message that is not for my area or I do not receive a message that is for my area?
Log on to your CodeRED profile and check the position of the 'pin' on your map. If the pin appears to be in the right location, call the District Office @ 306.982.2010 for assistance.
I live in a community near the District of Lakeland. Can I register with Lakeland's CodeRED?
This service is provided by the District of Lakeland for its ratepayers and visitors so only locations within the District of Lakeland can register and use the CodeRED service at this time.